Lufthansa offers two types of children's fares: Infant fare - babies up to 2 years of age not occupying a seat travel free of charge on domestic German routes or for 10% of the regular fare on all other routes. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? Help with Scoot booking 5:28 pm. I am Star Alliance gold, but still had to pay for a seat further away from the tail How did LH go downhill so far, and so fast, without Doug Parker's help? This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. Seat Reservations on Lufthansa operated flights when booked through Never understood how seat reservations are lost. I had to check in, pick seats, and make amendments on two of the airlines with no problem. Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. I flew three airlines in my trip to Greece from California. 2023 Rick Steves' Europe, Inc. | Terms of Service | Privacy Policy. When I got on the plane, there was somebody in my seat. There are no operational reasons that would prevent a seat change. Seat reservation | Austrian Airlines In addition to surgical masks, FFP2, FFP3, KN95, or N95 standard masks without a valve and not made of fabric are permitted. Your boarding pass in conjunction with a valid ID is valid as a ticket for the Lufthansa Express Bus. Issuance of travel documents (tickets) 14 days before departure. I picked seats on Lufthansa and every time I checked, they still showed up. 7. Of course, he proceeded to tell the flight attendant just exactly how important he was to the whole health of Delta airlines. Using United as an example, you can actually go to their website, look at your reservation, and see both the united pnr and the operating airlines pnr. I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. What does this mean? Heck with them. Please note that the choice is limited under these conditions. But United said I had to pick my seats. You have successfully joined our subscriber list. After checking again,they told me no, they see the payment but it is now too late. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. : 0 800 - 83 84 267. See more about our ethics policies here. When I get to their website it now says no seat reservation are available for this flight. You can find out more about which cookies we are using or switch them off in settings. Advance seat reservation | Lufthansa : ABCD10 or 132-312334) and your name. Saturday, the airports are likely to be extra busy. The agent initially said there was nothing she could do ,not having access and didn't really want to help. Hmmm, I wonder what review they will get. Heck, I remember being able to get a GT free of charge on the As a LH senator (dropped to silver right before pandemic) who you used to be a big fanboy, the appeal of the airline is rapidly disappearing. Done with code shares for now and Lufthansa . Seat reservations after booking You can still reserve a seat even after you have booked your flight. IF you booked on the Lufthansa web site then you need to call Lufthansa to get the PNRs for the other (ta && ta.queueForLoad ? You can only switch your seat to another seat or at a lower price. On all of these flights I ended up getting my prefered type of seat - a window seat when I checked in. The seat is reserved at least 52 hours before departure. Each time the agent reinstated our seats and claimed to associate them with our United reservation. Stay connected with the latest travel, aviation, and credit card news. Its been entirely left out that this only affects inter-European flights (not international/transatlantic flights). Arrgh! I picked our seats and were given our boarding passes the next day at the airport. KAYAK searches for flight deals on hundreds of airline tickets sites to help you find the cheapest flights. The representative will be able to help you with any questions or concerns you have about your Reservation. Advise others to share thrir experirnce honestly so that it benefits others before deciding to book tickets by this carrier. I hope Im never forced to need that airline again. I used that to log into the Lufthansa website in order to purchase a seat on the flight to Valencia. Your feedback is important in helping us keep our community safe. They keep you in Germany forever? The seat change, after payment of the amendment fee, is possible within Economy Class per leg of the trip. The only time Ive had a problem was an AF Delta meds and actually I was on Delta but checking in at Air France, first the Air France agent tells me you arent allowed to reserve exit row seats and when I showed her the print out of the reservation with the exit receipt, she grudgingly gave me back my seat. Lufthansa has added a new 25 fee to assign seats after check-in on Economy Light fares. What if one refuses to do so? D) Why are Lufthansa personnel not offering their supervisors but become angry and send you away to come back later or threaten to call the police ? Booked on United, connecting in Munich to Lufthansa. The flight is operated by Lufthansa, Lufthansa Regional (Air Dolomiti, Lufthansa CityLine) or Lufthansa Express Rail (DB). The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. Passengers who are HON Circle Members (excl. Isnt the stamp something they find on their own when they flip through you passport when you depart? Lufthansa seat reservations on intercontinental flights are free of charge for passengers in Premium Economy Class as well as in Business and First Class (seat reservations for continental feeder flights are subject to a charge). This isnt a huge deal, as your connecting flight within Europe will probably be relatively short. I also found out United and LOT dont talk to each other well.. Last fall I booked round trip SFO to Frankfurt via Lufthansa website, but was flying on United there and Air Canada returning. Also bought my choice of seats. Lufthansa Airlines1(844) 822-0538Ticket Reservation Number How to contact Lufthansa Airlines customer service. Lufthansa HON Circle Members and Senators can reserve their seats in advance free of charge irrespective of their travel class. 6 years ago. For some, Im sure this will change the value proposition of Lufthansas Economy Light fares. PDF ADVANCE SEAT RESERVATION - Lufthansa - eXperts If you're flying Economy Light, your seat is currently assigned only at check-in. Surprisingly decent food and more than expected. Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. You are willing to provide assistance in the unlikely event of an emergency. They changed our seats! Your group booking on lufthansa.com. CarolGreat story. An advance seat reservation only applies per flight segment. Sure, the cheapest ticket on LH is a bit better than the cheapest ticket on FR, but if you go for FR's Regular or Plus fare, the product is better than LH Economy Classic and it usually costs much less. The connecting flight on Lufthansa was OK but my pre flight experience with them informs my future choices. Advance seat reservation | Lufthansa Pranjal is enthusiastic about new aircraft types and has his stories regularly picked up by renowned publications including Forbes. The only improvement was that we were able to get connected quickly. Already paid-for advance seat reservations can be reimbursed in the following cases: Reimbursements can be requested online at My bookings or via a Lufthansa Service Center. Incredible. A silly desperate attempt to grab a few more Euros from passengers. At 25/$35, Lufthansa's prices are outrageous on a short-hop across Europe and can only be argued for a long-haul service. But that doesn't at all mean a middle seat will be assigned when better alternatives are available. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. You have a confirmed booking and are accepted at check-in (no waiting list). And when you calmly show them, they get annoyed, offer no thank you or apology, just stamp your passport without so much as any further acknowledgment. Please contact Lufthansa as soon as possible after your flight for any reimbursements. seat 3A). Without the warning it took 1.5 hrs. Air Canada immediately reserved adjacent seats for free (owing to kids) as part of the booking itself. Well, of course everyones favorite five-star European airline has a new policy: The Economy Light fare on European routes does not include any free advance seat reservations. Or the pre-selection is The woman I called at Lufthansa, since I was given the record locator for my flight on Lufthansa by the Untied flight, never even told me I could pay for a seat reservation. Economy Light is Lufthansas version of the basic economy fares that we have with the major legacy carriers in the United States. Seat changes may be made due to operational reasons of the airline. The First Class Lufthansa seating comprises eight seats in a 1-2-1 configuration. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. If you have a credit card that pays for such fees then this would be a charge the benefit would include. (adsbygoogle = window.adsbygoogle || []).push({}); Do you like to sit by the window, do you love your aisle seat or do you want more legroom during the flight? Please view our advertising policy page for additional details about our partners. As most Airlines around the globe have been charging this fee for a long time, I fully understand. So far there isn't a single documented case of people being assigned middle seats when windows and aisles were available. Hard to believe that. Group trips | Lufthansa You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at any time. Lufthansa was able to book me a flight from Munich and even offered to pay the train fare. If you are travelling in Lufthansa Premium Economy Class or Economy Class, you will find your reserved seat in the train's 2nd Class compartment. I will avoid Lufthansa in the future as much as possible. Not being frequent plane travelers we thought this was prudent.. Lufthansa was a problem. Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. How can such an airline still have such a loyal following. You'd lose some money, then, because Lufthansa Group's primary competitors are ULCCs, and even they tend to be somewhat reasonable with ancillary fees. We should be OK strike wise. For a charge, Economy class passengers can reserve seats in advance depending on their chosen fare or booking class. I go to the gate and find that I have been pushed all the way back into the airplane without notification nor explanation. Its funny that they chose seating, something that doesnt cost them a cent to allow you to choose from. Lufthansa First Class seats. Even though that seemed absurd I called United and spoke to a supervisor who confirmed what I thought to be true. You have booked anEconomy Light fare on a continental flight. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445496', '');}, 'log_autolink_impression');Airline and not on Lufthansa planes. I recently flew to Frankfurt and was happy to chose a seat at checkin. Lufthansa Airlines 1(844) 822-0538 Reservation Number Lufthansa Airlines1*8443102412 Reservation Number | TurnKey It is not possible to pre-select seats but in the past I have emailed Lufthansa and they have recorded a seat preference with my booking. At SFO United said I have to see the check This topic has been closed to new posts due to inactivity. Lufthansa's Economy Light fares don't include seat assignments in advance. They feature at least ten centimetres of extra legroom. I've been flying with LH since 1982 and they have progressively become worse and worse. I find myself gravitating more and more towards LOT - they are usually cheaper, the service is much better and Warsaw is far superior as an airport to Frankfurt. I paid nearly 60 euros for a preferred economy aisle seat on my last long haul from FRA to YVR. Luft was my go to European airline but teutonic idiocy is obvious here. It is not possible to pay the fare on the bus. Lufthansa is the national carrier for Germany and the largest carrier in Europe. I flew three airlines in my trip to Greece from California. Now that I live near Dresden, they are the main airline from here but in a week I will be driving to Berlin to take a different airline to New York. Please note that a confirmed advance seat reservation does not constitute a legal right to a specific seat on board the aircraft (e.g. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. Review: EgyptAir Lounge Cairo Airport (CAI), Lufthansas Boeing 787 Business Class: Exactly As Expected. Cheap Flights, Plane Tickets & Airline Deals - Expedia Lufthansa Gets Punitive With Economy Light Seat Assignments Lufthansa planes are getting a major upgrade. To contact Lufthansa Airlines customer service, you can call the number 1-844-822-0538. I do. Lufthansa Operations need to be shut down. You will be allocated a seat automatically when checking in. All seats will convert into a bed that measures at least two metres long, which is great news for taller passengers. After telling me my earlier assigned seat numbers correctly I was told the reason it dropped was I didn't pay. Since 2016 for flights to Europe I have exclusively flown American Airlines on their planes, and I have never had an issue with lost seat reservations. United has nothing to do with Lufthansa's seat reservation issue or system They only get the seat assignment info for them which is why it appears on our United App. Anyone worried, like I was, that we were going to get a 2017-era business class seat can rest easy thanks to the inclusion of the latest technology. I had flown in the day before from Mauritius and had the told me I would have stayed in the airport and would have been able to return on my flight. Flights Hold for Free | Book Flights Now and Pay Later - Yatra.com Call the Police. I called one more time after checking in . LFH flights service have been deteriorating significantly both on the ground and on air. They should realise things like the free seat assignment at check in aren't the reason people choose light over classic, but LH over EasyJet. How a great airline became terrible in over 2 years.. LH is really the worst and I say this as a Miles and More Senator who is forced to fly both them and Austrian bc of their dominance in Central Europe. In total, there will be six different business class seat types to choose from, with some including a bed of up to 2.2 metres, a baby bassinet, or extra work and storage space. You also get a decently priced on-board snack/drink selection with LCCs, unlike LH Group airlines, Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. You also get a decently priced on-board snack/drink selection with LCCs, unlike LH Group airlines, which either don't offer any food at all, or go bananas with the pricing, hiding behind the "organic" and "premium" stickers. I will not fly Lufthansa any more. If a flight itinerary is changed by Lufthansa, e.g. Now, it is deteriorating in on line services and booking flights. Lufthansa Allegris business class - Seat. February 8, 2022. lufthansa seat reservations are not possible on this flight Lufthansa has been worse than Ryanair for a while already. They are clueless at Lufthansa about this. If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. All Lufthansa flights have been cancelled. Adding the fact that I might have a middle seat is for me a reason to actively avoid them. If you buy a fare that won't allow you to select something in advance, then this of course means a much higher probability of a middle seat if the flight is quite busy. This is taking profit at the expense of customers. Thank you all for your replies. BA is convenient for us when flying to Europe, but they've lost my business employing such a money grabbing practice. To use our mobile site, please enable JavaScript. I logged into Lufthansa and both seats were no longer there, but it offered seat selection for an additional fee. And yet their pricing still screams full service carrier.. LH has lost its way, the brand positioning is a mess and customer service at all-time lows: They position LH as premium, yet create these ridiculous light fares. The amendment fee is not refundable and is forfeited if you do not board the flight. What gets me is that it sounds like it is still an issue with United codeshares with Lufthansa and LOTI have flown on United iron to Japan many times and there was never any issue, but I don't remember that those were codeshares flying on ANA iron, their codeshare partner. WTF MAN ? We are traveling from SFO to Valencia this Tuesday 2/21 . I don't know What happens if you can't produce an entry stamp? (From economy to premium economy). Multiple seat changes are permitted on the same leg of the trip. However, the dynamic changes in medium- or long-haul flights, where the importance of padded seats and hot meals is much more. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. On one occasion after asking for a supervisor we were told it was probably United's fault. On neither leg did we have the seats I originally selected. Once you have the PNR for the operating (ta && ta.queueForLoad ?