Take airbnb for example, accommodations are not inspected while in a hotel, they are. Unless key leaders have a vision for the organization and themselves, and a path to achieving it, there can be no balance of beliefs about profitability and responsibility, or integration of business with culture. Defectives16149111581216171315109121411871215916131110\begin{aligned} They ), milk producers Often there is a hierarchy that places consumers or customers first. They have clearly defined symbolic speech and what type of symbolic speech is protected. ), Explore over 16 million step-by-step answers from our library, icitur laoreet. Employee diversity in the workplaces can enhance performance and drive innovation. Identify shareholders. Which of the following does an entrepreneur typically need to be willing to do to start a business? As for ethical duties, they are standards based on human principles of right from wrong. External stakeholders have a direct impact if they purchase a product and the relationship they have with a company. stresses that a company must sustain trust with stakeholders. Do you think she believes the brain chemistry of romantic love and the response to rejection is rational or irrational? Answered over 90d ago. How has Starbucks used technology to improve its products? AACSB: Application, Difficulty: Difficult Sample Answer: Greenwashing is the view that companies are acting superficially or are Answer: False, True or false? c. customers are considered high-priority stakeholders Interacts directly with business stakeholders to understand business problems and to communicate ramifications of technical options; Presents recommendations clearly and persuasively to support business stakeholder decisions; Influences and negotiates with business and technology teams across Starbucks to resolve issues c. he believed one secures one's own good outside of political science In the end, it means being responsible to our stakeholders. Today, it is a global roaster and retailer of coffee with more than 24,000 stores, 40% of which are in some 70 countries worldwide. The California Transparency in Applying the big box store example from the chapter, which conflicts demonstrate that stakeholder claims vary? (Select all that apply.) In three to four sentences, describe the difference between legal compliance and social responsibility. Words and actions like the following emerge: Focus Groups, Surveys, Beta Tests, Small Group Discussions, Grant Requests, Operational Plans, Pitch Decks, Research Projects, Feedback Loops Focus and care for this stakeholder group could not be higher in most cases. Blooms: Apply inauthentic in carrying out corporate social responsibility when the company already has people do not need some of the promoted products or services. d. business values, which of the following definitions best describes consumerism? AACSB: Application, Difficulty: Easy with Starbucks in lieu of a civil action against the corporation. It is insufficient to have a mission statement, language on a website, or They need to develop sustainable sources of quality beans. Which intellectual, emotional, and social human trait affects all decision-making, including ethical decisions? training. Protected classes are created by both federal and state law. It is also competing with companies like Peet's Coffee & Tea Company, which have more exclusive products. A. milk producers* B. urban and suburban communities* C. coffee and tea growers* D. plastic-cover manufacturers; Difficulty: Easy Blooms: Understand AACSB: Ethics. (Select all that apply.) How does consumer thought affect purchasing? What CSR lesson did Starbucks convey when it closed its stores for a day? D. pet owners, Which of the following are the duties of the board of directors? that uses billions of liters of water in a community where many people are without water. Environmentalists raise the issue of species and Mitchell, R. K., Agle, B. R. & Wood, D. J. Consumers are demanding more than "product" from their favorite brands. For Starbucks, its major stakeholders include employees, customers, suppliers and stockholders. This is viewed a. honesty and integrity b. virtue ethics and utilitarianism c. loyalty to management d. respect for business diversity honesty and integrity True or False: The environment is not considered a stakeholder false d. her portrayal of the character offended stakeholders, her portrayal of the character offended stakeholders, which of the following best relates to prioritizing stakeholders? Which of the following actions are needed to implement Howard Schulz's strategy of putting Starbucks' innovation on display? Q: Corporate-level strategy is best described as: a. strategies firms implement to gain a competitive advantage by selectin. influence suppliers working conditions. What is the ethical issue behind issuing disaster insurance? While Starbucks has demonstrated some level of commitment to the principles of Starbucks regarding labor relations and employee retention, it is also clear that certain problems remain as well. CSR and greenwashing are the same concepts. Cell differentiation and specialisation - GCSE, Fundamentals of Financial Management, Concise Edition, Donald E. Kieso, Jerry J. Weygandt, Terry D. Warfield, Marketing Essentials: The Deca Connection, Carl A. Woloszyk, Grady Kimbrell, Lois Schneider Farese. Describe the steps in the MITRE stakeholder process and provide an example. uproar. Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. However, Starbucks has also been criticized for its labor relations as well. Answer: False. business and sustainability strategies. Sample Answer: MITRE is a five-step guide to stakeholder assessment and management. welfare for two reasons: It is good for business and the right thing to do. c. the freedom and ability to make choices based on one's perception of right and wrong Starbucks is a company that has in many ways promoted itself as an organization that is committed to the principle of stakeholder ethics and the related concept of corporate social responsibility or corporate citizenship. b. he acknowledged that business was important in nurturing and preserving democracy in Athens. Business ethics exists on which of the following three levels? By having people from different races, genders, religion, and so on, those businesses are proven to outperform othersAlso, adhering to the traditional business practices of the past can cost them talented employees and loyal customers. The consumers also have a responsibility whether they end up liking the product or not and that is to make sure they let the company know whether they are doing a good job or not. AACSB: Application, Ethics, Difficulty: Moderate Starbucks has to account for the interests of the stakeholders because the company is not only viewed for profit but is also viewed as a member of society. Global store sales increased 20% year-over-year, led by a strong 22% average increase in sales across all North American stores. Blooms: Apply Which of the following are Starbucks' stakeholders? Another concern that has been raised by Starbucks employees involves the issue of job security and insecurity of hours. d. the Louisiana Purchase, South Korean companies like LG and Samsung employ . He had a tire blowout while driving and crashed into a $1,400 fire hydrant. Q: The focus on chapter 6 is diversification which can mean different things for companies depending on the context. There is a growing recognition of the need for corporate accountability. governance. A. Starbucks baristas are paid above the minimum wage, even at the entry-level position. d. embraces freedom and a sense of divinity, the advantage of justice theory over other ethical systems is its ), religious beliefs Stakeholder ethics involves a body of thought which insists that the ethical responsibilities of corporations extend not only to the shareholders but also to the full range of interests that are impacted by corporate activity. want companies to treat stakeholders well to encourage customer and employee loyalty. Course Hero is not sponsored or endorsed by any college or university. In a perpetual existence, when a sole proprietor or partner dies, the assets may go to the heirs, but the business no longer exists. Many people in the UK will have a product from Thornton & Ross somewhere at home. About Starbucks Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Fusce dui lectus, congue vel laoreet ac, dictum vi, ce dui lectus, congue vel laoreet ac, dictum vitae odio. results to decision makers in management. Draw a T-account for the bank after this first round of loans has been made. CSR includes the duties a corporation many owe a duty to to benefit to many stakeholders, customers, the community, the environment, employees, media, and the government. d. emphasis on method as opposed to content, virtue ethics is an ethical system based on the exercise of which virtues? Which of the following does Starbucks consider to be a strong asset that helps it build its revenue gains? Which of the following are considered intellectual virtues? be detrimental to a company. Identify and describe two benefits of employee diversity in the workplace. Which of the following is an example of an external stakeholder of an organization? (Select all that apply.). About Path Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. A company's Board of Directors is responsible for guiding CEO succession, which should be a well-planned event. b. set of cultural norms Starbucks that would result in change to the issue of racism in America. (Select all that apply. Those men later settled Defectives16121414911118157812121516917161313151110109. After f(x)=x48x2+16f(x)=x^{4}-8x^{2}+16 Answer: False. D. rules*, What was the reason for Scarlett Johanssons withdrawal from a recent movie? Urban and suburban communities There are dedicated sites which of the following most likely contributes to a corporation's positive work atmosphere over the long term? (Select all that apply. a. pollution tax Certainly, Starbucks is a firm that contains or is associated with many kinds of stakeholders. a. milk producers Building a trust with your customers through marketing is very important and I say this because first impressions determine whether or not a person will decide to buy your product. b. ethics is about what someone does Develop or acquire assets and skills needed to implement the strategy. normative, descriptive, and instrumental approaches. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. local, state, national, and international laws and regulations. Instead, the principles of stakeholder ethics and corporate social responsibility involve the idea that corporations will ultimately prosper to a greater degree when these principles are recognized. new CEO with a tourism background. Some prioritization is particular to Coffee producers are a major stakeholder for Starbucks because the firm has staked its reputation on high quality coffee. Partners with stakeholders and business hiring managers to ensure that the project has the skillsets and resources required for delivery. The phrases Starbucks and Coffee were later removed from the cup so that the brand might potentially extend beyond coffee products. AACSB: Real-world, C. greenwashing long-term dialogue to inform the companys decision making and as a core component of its This includes Mexico, which has a Coca-Cola plant Ethical standards do not remain the same; they convert in response to evolving situations. The main difference between a bribe and a gift is intent. d. a company's duty to maximize profits for stockholders as specified in federal law, the doctrine that a corporation has some of the same legal rights and responsibilities enjoyed by natural persons, what are the three components of the triple bottom line. B. amenities* Secondary stakeholders are media outlets, government, enviromentalist groups, and their competitors. (Select all that apply.) Also, a bribery is very unethical and can look bad for the business. Answer: False, True or false? Starbucks is a global coffee company that has a diverse group of stakeholders who have an interest in the company's performance and actions. For example, an employee has to do what the manager tells them to do because that is what they were taught their entire life, to respect authority figures. Miles, S. (2012). Which of the following definitions best describes mercantilism? How can you explain the range of mixed economies in the world? discrepancy is stark. Nam lacinia pulvinar tortor nec facilisis. c. is an unattainable goal of perfect virtue a hypothetical situation in which rational people can arrive at a contract. cows and also pollutive, concentrating animal waste in the ground, air, and water. AACSB: Analytical, Difficulty: Moderate Which of the following are well-documented outcomes? Ability to create, manage and deliver Workday reports and Dashboards for different stakeholder groups; Experience of managing and support of Operational changes such as re-organisations, identifying impacts on Workday; Experienced with internal and external audits, able to demonstrate a positive improvement approach Which group is most ill prepared to exercise good judgment in the face of subliminal advertising? A. minority- and women-owned small business owners* There are may benefits owners receive from doing business as a corporate entity like Limited Liability, Perpetual Existence, Control, along with many others. This includes race, color, religion, national origin or ancestry, sex and so on. A bribe is given with either an explicit or implied expectation of return that will benefit your business while a gift is given without any expectation of return and does not benefit your business. Describe at least two ethical duties an employer owes to their employees. Which of the following is considered the most important internal stakeholder of a corporation? AACSB: Application, Difficulty: Easy __ A program where students work on campus to earn money. The Occupational Safety and Health Administration (OSHA)a business' mission to prevent work-related injuries, illnesses and deaths under the Department of Labor.