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For example: We using our portal services we may collect and process the following personal data about you: Information we receive from third parties. International callers: +44 371 384 2030. Pension schemes are offered by Trustees and you will need to see the Privacy Notices of the Trustee or Corporate for details on how your personal data is managed as part of your pension administration. . Metropolitan Police Pensions. If you have any questions about the change of hybrid administrator to Equiniti, you can view our Frequently Asked Questions here . We only use this information to help us understand what to develop next for the benefit of our users. The Pensions Regulator is urging pensions savers to stay calm and not to rush any financial decisions. You can do this at the point of data collection, through the use of any opt-out functionality on text and emails, via your preference centre or by contacting the helpline service. This is along standing dispute with Equiniti Ltd regarding alleged lost Share Certificates. The persistent cookies (_utma and _utmz) tell us how visitors find our website and their uniqueness i.e. In the UK, it is the Information Commissioners Office (ICO) who regulates Data Controllers compliance with data protection legislation. 474 British police officers have issued a compensation claim in the High Court against Paymaster 1836, the pensions part of Equiniti Group, which provides pensions services to 70% of FTSE 100 . This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. Tweets bymetpoliceuk. For these transfers, we utilise Model Clauses recognised by the European Commission. Sussex officers start class action over data breach - A City pension firm is being sued for data breaches after sending pensions statements to wrong addresses. 152 jobs. As you may be aware, XPS Administration are responsible for administering your Police Pension Scheme benefits from 1st November 2022. For transfers to Equiniti India, we utilise Model Clauses recognised by the European Commission. To ensure that content from our websites are presented in the most effective manner for you and for your device. You can use the Met Police Pensions site to learn more about the benefits you'll get when you retire or, if already a pensioner, about the payments you're receiving. Email: enquiries_pensions@equiniti.com. The MaPS website also contains Information that might be useful for any members who are concerned about the effect of the current economic conditions on their pension. To allow you to participate in interactive features of our website, when you choose to do so. IMPORTANTYou can withdraw from marketing at any time, please use the unsubscribe button in our emails or via the your details section in the Flexible Benefits portal. In Scotland, the Order will state a cash amount rather than a percentage. Non-Equiniti entities, in connection with running accounts and services for you, including: Service suppliers to facilitate website, email, IT and administration services; Our professional advisors, for example, our lawyers and technology consultants, when they need it to provide advice to us; Credit reference agencies and fraud detection agencies as part of our identification procedures; Fraud prevention agencies who will use it to prevent fraud and money-laundering and to verify your identity. Pension portals as long as is necessary for you to access your pension records. The law and other regulations treat some types of personal information as special. Do I Have To Run GMP Equalisation On My Whole Scheme At Once? If you do not want cookies placed on your device, you can find details of how to block them on the most widely used devices and browsers at allaboutcookies.org. If you still can't log in, please refer to the FAQs page or contact . Under Data Protection legislation we must always have a legal reason for processing your personal data. West Sussex RH10 0FY . If you have forgotten your login details please use the links on the Login page. 4. BN99 9FN. Vote at Company Meetings. Tweets bymetpoliceuk. EQ is seeking a Pensions Administrator to work within a new team responsible for delivering Bulk Purchase Annuity (BPA) services to its Clients and Customers. The Police Pension Scheme (including opting out, lump sum commutations and tax implications). We would encourage you to visit the Money and Pensions Service website for advice before making any decisions about your retirement savings: https://www.pensionsadvisoryservice.org.uk. a session cookie which lasts for the amount of time you keep your web browser open for, and; a persistent cookie which is stored on your device for a defined period of time. Our relationship management teamscultivate strong individual and organisational relationships through anenvironment of mutual trust and respect to deliverexceptional customer service for you. We are working to ensure that all pages on this site comply with priority 2 guidelines of the W3C Web Content Accessibility Guidelines. Email: surrey@narpo.org. Special types of data are: The personal data we hold may include your name, postal address, email address and phone number, date of birth, and for our HR Services your employment details, to enable us to contact you and respond to your enquiries as well as provide you with access to your chosen products and services. A market leader in the provision of administration and specialist IT solutions for Local Government Pension Schemes (LGPS) and the wider the public sector.With validation from the independent National LGPS Framework, Compendia LGPS will match your every need. For further information on pension scams, see https://www.thepensionsregulator.gov.uk/en/pension-scams. Accommodation offers available - visit the Federation House website. If we do, we will make sure that your privacy is protected and only use it for those purposes. You are about to download a file from the website. 21 June 2012 at 12:10PM in Savings & investments. We'd like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. Login to your account to view the open IPOS and new issues. Advanced Search; Share. Please see our cookie policy for further information on how to manage cookies. Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. Chris Connelly, Propositions and Solutions Director, looks at why this is an essential step for the pensions dashboards project. Over 200 staff supporting our technology, responsible for developing, maintaining and deploying multiple platforms, cultivate strong individual and organisational relationships through an, environment of mutual trust and respect to, Receivables Finance Software And Consultancy. Tweets bymetpoliceuk. Equiniti | 47,383 followers on LinkedIn. By using our Service, you agree to this international transfer, storing and processing. search. Equiniti 3.1. . You have a right to object to us processing your data where we are processing it for the purpose of legitimate interests. Creative Solutions - EQ Life and Pensions is a Post: HSBC Bank (UK) Pension Scheme. We recommend that any password or PIN you set is not easily guessable, and changed frequently. The right to request a copy of your information for data portability purposes. The persistent cookie is only set if you tick a box on the login screen for the website to remember part of your login details for a future visit. Personal data will be shared with members of the Equiniti Group outside of the European Economic Area and the European Union (EU), including Equiniti India Private Limited which is based in India. Please include your shareholder reference and details of your query. Equiniti jobs. . Keyword Search. We are also required to share your personal data with external third parties as follows (but not limited to): We may transfer your personal data to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation. Welcome to the secure pensions website for members of the Novartis UK Pension Scheme. Speakers will include retired Police Officers, representatives from a team of solicitors and a careers specialist. If you wish to raise a complaint on how we have handled your personal data, please contact our Data Protection team who will investigate the matter and report back to you. 474 British police officers have recently issued a compensation claim in the High Court against Paymaster 1836, the pensions part of Equiniti Group, which provides pensions services to 70% of FTSE 100 companies. HR Services are offered by your employer and third parties who they have selected to work in partnership with. Pension Software. Superior understanding of pension administration.By offering our clients the highest standard of pension administration software, we enable the very best service now, and into the future for trustees and members. organisations. This means that it is not possible for them to process your scheme pays election in their usual method. Lancing, West Sussex BN99 6DA. They can be contacted by email: casework@ico.org.uk, post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or by telephone: 0303 123 1113. We will make any further necessary adjustments to this website as further guidance is issued by the Information Commissioner's Office. You must immediately inform us if you become aware, or suspect, that someone else has knowledge of your account details. Enabling and monitoring your use of our website and services. This is a great time to join the business as it's going through a transition. This Privacy Notice is issued in compliance with these regulations and seeks to explain: Equiniti Paymaster(1836) Limited (EQP) is one company within the Equiniti Group. EQ was recently awarded Pension Scheme Administrator Of The Year 2021 At The European Pensions Awards. - Police officers sue pensions firm over data breach. There is a legal obligation to provide a P60 in Reg 67, but the wording is :~. The Police Pension Scheme 2015 . Depending on which web browser you are using, this can be done in the following ways: Select: View > Text Size or hold CTRL and roll your mouse wheel if you have one, Select: Customise > Zoom or hold CTRL and roll your mouse wheel if you have one, Select: View > Make text bigger or hold CTRL and roll your mouse wheel if you have one. If you do not have a user ID please request one from your Equiniti contact. Welcome to the EQ Retirement Solutions preview website. These are designed for officers with five years or fewer left in the job and are packed with unmissable financial information to help prepare for your retirement. Please let us know as soon as anything needs updating or correcting. The circumstances when erasure can apply include when we no longer need it to meet a lawful basis for processing unless that basis is consent and you withdraw your consent or you object to the processing or the processing is unlawful. Overseas telephone: +44 207 161 2222. Metropolitan Police Pension Scheme Equiniti PO BOX 1307 Crawley RH10 0PA. We are working to ensure that all pages on this site comply with priority 2 guidelines of the W3C Web Content Accessibility Guidelines. Any blog, review or other posts or comments you make about us, our products and Services on any of our blog, review or user community services will be shared with all other members of that service and the public at large. NARPO HQ Wakefield: 01924 362166. We can keep your data for longer than stated above if we cannot delete it for legal, regulatory or technical reasons. You are about to download a file from the website. Email: member.web@equiniti.com. Deliver better accuracy, better efficiency and better automation for you and your members. Your user ID will give you access to the free EQ Retirement Solutions preview app for iPhone. Where third parties are processing personal information on our behalf, they will be required to agree, by contractual means, to process the personal information in accordance with the applicable law. 1,400 pension colleagues are responsible for the day-to-dayadministration of all types of schemes; DB, DC, CARE and Hybrid. The session cookies (_utmb and _utmc) tell us when a user enters the website and either exits it or performs no further actions for longer than 30 minutes. Facebook or Twitter) on which they are made and could be made public by that platform. No scheme is too large or too complex for EQ.Deliver better accuracy, better efficiency and better automation for you and your members. They include the right to request a copy of the information that we hold about you, to know about any automated decisions that are made about you and to change your marketing preferences at any time. The cookies collect information in a way that does not directly identify anyone. Personal Datameans any information relating to or which identifies you. Equiniti. The right to request us to rectify or update it. Our clients trust us to deliver pensions administration, no matter the scale or complexity and we can do the same for you. UK phone: 0300 123 0828 Overseas phone: +44 207 161 2222. If you have any questions that remain unanswered, please visit our Customer Privacy Centre or contact our Data Protection Officer: Lines are open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales). This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. These platforms are controlled by other organisations, and so we are not responsible for this sharing. Pension sharing is a permanent transfer of your benefits and will not revert back to you on the death of your former spouse/civil partner. Our legitimate interests, such as the proper administration of our service and business,for example: To identify service improvements such as when troubleshooting, undertaking data analysis, testing new products, using your personal data for research, statistical and survey purposes. SSCL. Key features include -. If you require copies of previous versions of the Equiniti Paymaster (1836) Limited Privacy Notices, please contact the Data Protection Officer using the contact details noted below. Pensions Helpline +44(0) 333 207 5961. ukaeapensions@equiniti.com. Off. The performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. Like many scams, the promise of extra money during difficult times can sound very tempting. Other Equiniti Group companies who help us deliver our products and services; for some of our HR portal services this will include Equiniti India Private Limited. By filling in forms on our website(s) so that we may contact you; By corresponding with us by phone, e-mail, live-chat, social media channels or otherwise; Application/registration forms/identification documentation; Entering competitions, promotions or surveys; and. On the day, youll be guided through a presentation written in conjunction with the Federations Police Pensions Scheme expert. We only use this information to help us understand what to develop next for the benefit of our users. Accessibility Statement. If you suspect you are being targeted by a pensions scammer, please exercise extreme caution and visit this website which contains valuable information: www.fca.org.uk/scamsmart. Room 218, County Hall. Please contact XPS Administration directly with your query as follows: You are about to download a file from the website. This site is designed to help you understand your pension benefits. The session cookies help you make applications for services and also login and navigate around secure areas of the website. These cookies do things like remember preferences, where youve agreed to Terms of Conditions etc. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. If you have a query regarding career opportunities at Equiniti please go to our Careers section or contact us on +44 (0)1903 894020 toggle Supplier Invoices and Requests Enforcing or obtaining a settlement of debts owed to us or in relation to investments made on your behalf. Company share registration, employee scheme and pension administration services are provided through Equiniti Limited . This request can be used to stop us processing your personal data: if you disagree over the accuracy of the personal data until we have verified the data; the reason for processing; or if you wish us to retain your personal data for longer than our retention period, e.g. By combining specialist expertise with market-leading technology, EQ helps client partners like these achieve their goals. This website uses cookies: Cookies are small text files saved on your phone, tablet or computer when you visit a website. We will never ask for your full password or PIN, and you must not divulge your full password to us or anyone else. If you've already received a user ID, please log in using your username and password. We are committed to making this website accessible to as many people as possible. To keep our websites and portals secure and permit you safe access to our services. When we contact you via email, one of our service providers uses services outside of the EEA and EU. The right of access to a copy of any personal data processed about you, together with certain additional information. None of the cookies used on our websites collect personally identifiable information about you. Manage, vote and trade your share certificate and CSN holdings online, Trade equities, funds, bonds and more in your account online, Our integrated shareholder analysis & investor contact management platform, Providing share registration, governance and investor relations advisory and employee benefits to UK PLCs, Visit our United States website for solutions to Shareholder Management in the US, Providing pensions, outsourcing, rewards and benefits and payments for public and private sector organisations, Providing innovative customer management solutions for the digital world, Solutions for consumer and commercial lending businesses, locations to service pensions across the UK with, 1,400 pension colleagues are responsible for the day-to-day, administration of all types of schemes; DB, DC, CARE and Hybrid. Shareholder VoiceBased on research of 3000 investors, this report's focus is 'responding to uncertain times'. Communication is not always easy. For your personal pension projection or for any other queries, please contact XPS administration on: -, An update fromCassidy Gillett,Pensions Technical Lead. We safeguard your personal data across all our computer systems, networks, websites and offices as much as possible through appropriate procedures and technical security measures (including strict encryption, anonymisation and archiving techniques). Registered Office: Sutherland House, Russell Way, Crawley, West Sussex, RH10 1UH. Regulators and supervisory authorities e.g. It is important for us to use them because we can deliver an efficient service to you and also analyse customer journeys through the website to inform future enhancements. Reject unexpected pension offers whether made online, on social media or over the phone. We hope that this Privacy Notice has been helpful in setting out how we handle your personal data and your rights to control it. 0330 0545453. www.myownpension.co.uk. Shareholder satisfaction with communications from companies they invest in has plunged this year - down to 46% from 62% in 2021. Please Note: Sussex Police Federation cannot provide pension advice. Likewise, cookies are beneficial to your use of this website because they avoid the need for you to enter the same information several times during one transaction and also safeguard your security when using our secure online services. Whilst we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. Benefits Queries. Equiniti Pension Administration. To complete any transaction or instructions that you provide us, and any legal obligations we have in relation to the transactions / instructions. The Hays Pension Scheme team set itself the challenge of future proofing its Scheme in preparation for a buy-out by moving forward with a GMP equalisation project early. So that you know what information is optional, we make it clear at the time we collect your personal data. In this category we use both session and persistent cookies. No scheme is too large or too complex for EQ. The Regulator recommends four simple steps that can help protect members. . If you are a pensioner member please contact Equiniti via email HSBCDBPensions@equiniti.com or telephone 0371 384 2620. How to Contact Your Members About GMP Equalisation, And What They Need To Know. Copyright 2022 Police Federation All rights reserved, Please submit your scheme pays request to XPS via email to tech@xpsgroup.com, XPS will ask you to complete a scheme pays election form and declare the tax as a, On receipt of the election form XPS will arrange payment of your tax charge to HMRC, As soon as XPS have received the data required, they will update your pension record and apply the relevant pension debits to your pension record. If you request to see your personal data, your initial request will be free of charge; subsequent requests may attract an administration fee. Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. 6208699 and is authorised and regulated by the UK Financial Conduct Authority. This policy was issued on 15.06.18. Our main business is pension administration services and HR administration services. Defining types of customers for new products and services. Their registered offices are Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA. in payments per annum to pensioners and annuitants across 180 countries, reduction in costs for some clientsdue to efficiencies created, locations to service pensions across the UK with1,250 colleagues. You should review the terms and conditions and privacy policies of the social media platforms you use to ensure you understand how they will use your information, what information relating to you they will place in the public domain and how you can stop them from doing so if you are unhappy about it. To provide you with the information, products and services that you request from us. Branch Secretary: Simon Lambert. In this Privacy Notice, we, us and our will always mean EQP, as Data Controller. FREE Retirement Seminars for Police | Metfriendly. Pensions - Articles. Equiniti Limited and Equiniti Financial Services Limited are part of the Equiniti group. These are cookies that enable the site to work and they always need to be on. When you are on another website, we encourage you to read their privacy policies as they will take precedence over this Privacy Notice. Please note that information protection laws do vary from country to country. Monitor all your shareholdings. Click the link below to view in the App Store. Manage, vote and trade your share certificate and CSN holdings online, Trade equities, funds, bonds and more in your account online, Our integrated shareholder analysis & investor contact management platform, Providing share registration, governance and investor relations advisory and employee benefits to UK PLCs, Visit our United States website for solutions to Shareholder Management in the US, Providing pensions, outsourcing, rewards and benefits and payments for public and private sector organisations, Providing innovative customer management solutions for the digital world, Solutions for consumer and commercial lending businesses, Receivables Finance Software And Consultancy. If you choose not to give personal information. enquiries_pensions@equiniti.com. Tel: +44 (0) 371 384 2631. Any social media posts or comments you make to us (e.g. In addition to this we are awaiting the final transfer of end of year data from Equiniti. This can be found in the browser address bar at the top of the screen and begins with http://, You are about to download a file from the website. Paymaster (1836) Limited is authorised and regulated by the Financial Conduct . Please Note: Sussex Police Federation cannot provide pension advice. Because we cannot guarantee the confidentiality of personal data sent on the internet you should never send your login details via email. On 7th August 2019, Sussex Police had provided Equiniti with the correct, updated contact address details for these . Thank you for your patience. Overseas telephone: +44 207 161 2222. With these considerations, XPS will need time to manually update parts of your record and perform checks to ensure the completeness and accuracy of your records. Reduce the risk associated with poor pension scheme data.We provide a robust, bespoke, value for money solution, to deliver highly complex and sensitive projects. We recently saw the release of PASA guidance on how to start preparing for pensions dashboards. Solutions for DB, DC, CARE and Hybrid schemes. Please explain why you consider the data inaccurate or incomplete. member.web@equiniti.com. We continue to monitor the situation regarding clarity of the new EU cookies directive and steps required to implement these on a practical level. This may include the geographic location of the device you have used please see our Cookie Policy for further information on this; If you contact us via social media, we may collect details from your social media account. To use the tool you will need to know the web address of the document you want to convert. Share Registration. Inventive Thinking. The information you give us, or that we collect through your use of our services, may contain your or another persons personal data. We use four types of cookie. mymetpension@equiniti.com. If you have any concerns about the security of your own personal computers and mobile devices, we suggest you read the advice of Get Safe Online, which can be accessed atwww.getsafeonline.org. If you have a Surrey Police Pension query, please contact our Pensions Administrator Equiniti 0n surreypolice@equiniti.com or 01293 604994. If you choose not to give us the personal data we need, it can mean that we have to cancel or decline a service that you request or have with us. These statements were for police officers of Sussex Police. For over 185 years we have worked with pension schemes, members, managers and trustees to deliver lifetime support for people and their benefits. You have the right to withdraw your consent at any time. Sort by: relevance - date. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. You can update your marketing preferences at any time through the use of the opt-out functionality. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. To study how you and our other customers use our products and services. If you are aged 16 or under and we need to process your personal data you must obtain the permission of your parent/guardian before you share your personal data with us. You can use the Met Police Pensions site to learn more about the benefits you'll get when you retire or, if already a pensioner, about the payments you're receiving. We can ask you from time to time to confirm or update your choices, such as when there is a change in the law or the structure of our business. This is indicated by a lock icon on the bottom of the web browser, or the address will include the letters https in the top left-hand corner; and, before we discuss matters relating to your account(s) by telephone we will always ask you security questions to confirm your identity.