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they are saying its Maybe because we have 4 dealers within a 20 mile radius. Mazda is having problems with their sole red paint and a lot of people are complaining about this issue. We contacted our dealer who said bring it in. This is basically a sacrificial layer that will take the abuse from the most significant rocks and stones hitting your car. For my 2017 CX-5 it's 46V. He said they could get it repainted but it would take 3+ weeks. See the new 2023 Mazda CX-5 priced at $36,503. had 10,000Kms on it) . any recourse? Not a I have checked the warranty and it should be covered so fingers crossed. Takuminuri is a Mazda-exclusive approach to advanced paint technology, starting with the original Soul Red Metallic paint color in 2012, perfected with Machine Gray in 2016 and further refined into a color that uses the learnings from both to stand among the most drool-worthy colors out there. Both are very bright and shiny colours, but the 46V Soul Red Crystal colour is the brightest and hast the greatest aesthetic impact, because it has 20% more colour saturation and 50% more depth than its predecessor. Our long-term tester, Mazda's CX-5 Grand Touring in Soul Red Crystal Metallic needed some scratches touched up. 3500mi on my soul red cx30 about 1000 miles on the freeway. front and back bumper, and hatch). For OP, Generally speaking the best protection will be PPF (Paint Protection Film) this is a physical clear product that you can have installed on the front bumper, front half (or ) of your hood and around the mirrors. My car is 1 year old, soul red crystal metallic paint color. I just had my 2017 Machine Grey Mazda 6 repainted under warranty because there were 200+ areas where the paint had flaked off (I don't like to say "chipped off" because that makes it sound like something hit the vehicle to cause the problem). all problems of the 2018 Mazda CX-5 to inspect it at the end of March but found the car had spots and runs in the paint and all Sales: (702) 358-0930 | Service: (702) 358-0892 | 7760 Eastgate Rd Henderson, NV 89011 We took the car to Create an account to follow your favorite communities and start taking part in conversations. this kind of money to have a crappy looking car. and the vehicle has met or exceeded all of the owner's expectations. I went to the dealer, they took some photos and never argued. Then, apply the second coat of colour. Finally, apply the final coat with a high performance and easy to apply clear coat, such as SINNEKs CC/1700. After they painted it there were 2 colors of paint. Lucky for us, we got the entire car repainted under warranty after a lot of back and forth, but although Mazda won't admit it, we're almost positive they used the 2016 version of Soul Red as the car has really lost that special "luster" of the metallic. I also have a clear wrapping covering the entire front bumper, and the first half of the hood. Feels weird but it works. We feel its our job to let car owners like you know about the problems of specific car manufacturers. We dont begin any repair before doing so because thats the type of service you should expect out of a body shop. He documented them all and Mazda footed a full repaint in the front clip and pillars- and I just paid a couple hundred under the table for the scratch. There were sanding The car is only 6 years old. any paint on it in three years'. Read the First CX-5 Report: European vs. Japanese Cars: Why I switched From BMW X3 to 2018 Mazda CX-5. Our images and video focus on the largest of the scratches we repaired, but we also did a few stone chips on the hood. MazdaCustomerAssistance@mazdausa.com 1-800-222-5500 Executive Contacts Mazda North American Operations Customer Experience Center Primary Contact Tom Donnelly Vice president, U.S. sales and retail operations 7755 Irvine Center Drive The first stage is a layer of spectral grey metal flake that contains both light blocking and reflective flakes applied in a manner so they are all oriented in the same plane. Because of its greater complexity, professional painters must adapt the work and repair process to ensure optimal reproduction. To me, it looks kind of like the 1965 Fender Jaguar candy apple red, but better. In addition to our great service check out these features:, And many more features!. I wrapped mine in $21 worth of off brand carbon fiber vinyl and am quite happy with it. After the cleaning one shakes the pen for a. Mazda needs to face this issue head on and fix it it once and for all. They are trying their best but.. Check out more work by Chase - https://www.instagram.com/atkinson_cu. The colour is unreal yeah. The paint easily chips despite it being a $1000 upgraded paint color. The paint on my car is chipping off down to the metal. This also applies for paint repair on vehicles, which is not as simple as spraying some paint on the car in the paint booth. I have maintained the film the same as if it was paint. Looking at coming back to an Mx5 after 2 years and wondering what the experience with the Soul red crystal paint (ie the new paint) is, I have obviously seen all the horror stories on the CXs about stone chips x 1000 and paint peeling , not really seen anything on MX5 forums though apart from trouble colour matching for . There's a recall petition here where at least one 2020 CX-9 owner says his hood looks like it has been sand-blasted because of the crap paint. Chipping started occurring the first month after purchase and has continued to gain more chips. do. statistics and reliability analysis of Mazda CX-5, Hatchback/liftgate Support Device problems. Color is soul red. I have a lot of chips on my car & am taking it to dealer but don't know if they think they are responsible or not. I even purchesed the glass coating the dealership was offering. I told him about the issues the color has regarding chipping. Mazda CX-5 Eternal Blue Mica. is the chipping issue only in red color or for any other colors also? With in 90 days, I can count at least 10 Rock chips on the hood and another 10 scratches all around the vehicle. Make sure you keep your paint protected from things like UV and rock chips if applicable. The car is garage kept when I am not driving it. I took my car there and dropped it off after being told it would take 1 week to paint. A high-end ceramic coat is almost mandatory on new cars these days if you want the factory paint & clear coat to be as durable/protected/unblemished as possible. It may not display this or other websites correctly. The 14 year old paint on my BMW had far fewer chips at 185k miles than my Mazda did at the 2 year mark. oz. I have had a good experience with the dealer warranty claim accepted and When you purchase through links on our site, we may earn an affiliate commission, which supports our community. So I went with the 2018 CX5 red soul color again and the paint is flaking again. Try the 41v. Where can I buy Soul Red 41 v Paint, either on line or in Tauranga? Only 26000km/16000 miles! AU $29.66. Please help me how Its incredibly complex and can cause long-term damage to a vehicle if done incorrectly. As a result, you gain a better understanding of the importance of taking your car to be repaired somewhere that is aware of these manufacturer problems. New 2023 or 2024 Mazda for Sale near Las Vegas, NV. Mazda as well and waiting answer. Do you think the dealer where you purchased your car should be responsible for fixing paint chips on your car if it is a year old or less. Reason I ask is that Mazda in their COVID desperation has offered to put us into a 2020 with a lower monthly payment if we trade in our 2018. 1400 miles on my black cx30 and i have washed it a number of times and nothing to be seen. How did you get on with your touch up pen? We have not found it to be any different in terms of durability than other paints. Color: Soul Red Crystal Metallic- Transmission: Automatic - VIN: JM1BPALM7P1611866 dealer and Mazda decided to paint it but only the steel panels not the plastic (which is the problems related to paint (under the structure category). Take a look at what Mazda production communication specialist Jacob Brown said: Theres no way to get around this[Soul Red Crystal is] more complicated than what youd find on any other car at their price points (, Nissan Does Not Want Recycled Parts in All Collision Repairs, OE-Recommended Steel and Aluminum Wheel Repair Standards on All Nissan Vehicles, Mercedes-Benz Does Not Want Aftermarket Parts Used on Collision Repairs, Why You Should Always Insist for OE Collision Replacement Parts, Volvo Does Not Endorse the Use of Approve Anything but Genuine Volvo Car Replacement Parts. This is primarily because the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. As a result, you gain a better understanding of the importance of taking your car to be repaired somewhere that is aware of these manufacturer problems. Writer is confidient they will fix ithe said "It's all good they opened a case are are looking Finally, an effect coat, which will help to correctly direct the metallic particles of the colour. The colour of the different areas of the bodywork may vary slightly if the vehicle has previously been repainted.Performing this measurement will help to choose the most accurate colour shade in the colour management software. I have filled dozens of these chips and appear daily, it is evident by thousands of reports online that this is a significant defect on Mazdas behalf. The paint on my car is chipping off down to the metal. I have a 2018 and my chips werent nearly as bad as some other users. !, This vehicle is a great choice! They did a complete sand and repaint on the car. Should i try and repaint my interior door panneling? responsible with the poor painting service!. . they don't want to help out this time. Prior to the touch-up treatment, the scratches were easily recognizable from about 10 feet away. If you barely touch it on something the paint chips off and Mazda is claiming there is nothing wrong and it is just from road debris. The application process begins by applying the main layer or groundcoat over G6 spectral gray/greymatic shade. Except some owners have been disappointed by its lack of durability even after only a few weeks on the road. the most flexible metal panel, has 13! It does not look yellow at all, but yes you can see the line on the hood where it ends. Chipping Soul Red Crystal Paint in Mazda's . Linder's Inc. 211 . I can only speculate that the paint might be extremely thin and not adhering to the metal as it should. They have to get the mix and layers just right otherwise it doesnt have the same luster or depth. Is it so complex to obtain an accurate reproduction of this colour in the body? What makes matters worse is car owners are having to pay to repair this problem out of pocket to the dealer rather than the dealer seeing this is a global issue and issuing a recall. coming off the car. There are countless. The paint quality is quite high and I didn't find any weird dealer repairs or anything on my Deep Crystal Blue, but when I measured the total paint depth it was an average of 4.18 mils. Press question mark to learn the rest of the keyboard shortcuts. now are telling me that they haven't been having any complaints and the updated paint is Gonna be heartbroken if it happens to mine . read about it, they'll likely give you a fairl look. Thank you Mazda for your service, I will not hesitate to buy another new Mazda!! We understand that owners are experiencing paint chipping of the Soul Red color at an excessive rate. First a bit about the paint. Entdecke for MAZDA 46V SOUL RED CRYSTAL METALLIC MULTICOAT Touch up paint Pen Kit Scratch in groer Auswahl Vergleichen Angebote und Preise Online kaufen bei eBay Kostenlose Lieferung fr viele Artikel! Haverford It has a greater than normal amount of paint chipping on the hood and other places. Jim 2019 GMC or Mazda for Sale in Freehold, NJ. I eventually got a call, and they told me they'd been in touch with our dealer and instructed them to do the repair, so I simply made an appointment and went from there. We love the color, looks awesome and dont regret a thing at this point. Adjust the gun according to the indications provided on the product data sheet. So the Soul Red paint has been giving people problems for the past several years with paint chipping. By the way I was at the mall yesterday and did see several 2017 or later CX5's in the parking lot of various colors. Paint on soul red chipping and flaking very easily. 22.95 (1,275.00/l) 30ML CLEAR LACQUER COAT FOR CAR PAINT TOUCH UP BRUSH SCRATCH CHIP REPAIR. CX30Talk.com is an independent Mazda enthusiast website owned and operated by VerticalScope Inc. what's a great deal price for 2020 CX-5 Soul Red. 2. Soul red is an absolutely beautiful colour though, especially in the sun, and if I could have gotten it with my car at the time, I would have. At present, it is undoubtedly one of the most challenging colours for a bodywork and paint shop. Show more Show more Blending Blue. Although never lean against it. All colors will come as "Standard" Shade unless stated. Another person claims that their dealer counted over 300 chips in their CX-5 (no MY cited) and the dealer wants the owner to help pay for the repair. Our images and video focus on the largest of the scratches we repaired, but we also did a few stone chips on the hood. . It comes off in chunks. Every time small road gravel hits paint, the paint chips. I took delivery in August 2013. inside my mazda cx5. Diese*r Petitionsstarter*in setzt sich fr Dinge ein, die ihr/ihm am Herzen liegen. I experienced the same issue with Crystal Soul Red Mazda CX-5. . My 2017 Soul Red Metallic 6 has lots of small chips in the hood and bumper at 50k miles. the clear bra installation, I hand washed and detailed the car, finding a few issues with the Snowflake White Pearl Mica Paint [4] Soul Red Crystal Metallic Paint [4] . Mostly on the hood and front of the vehicle but there are several all around Mazda CX-9 for Sale in Henderson, NV. me that the 2018 Red was the first time Mazda did a 4 step paint on their cars and they did For the past year I have tried contacting Mazda about it. of the panels were different colours. The multi-shade effects of that color come from a new four-coat process that includes light reflective flakes, light absorptive flakes, tinted clear coat and a top coat. Other than that the exterior looks like it did the day I picked it up at the dealer. the body. There are countless online forums and petitions filled . 44 product ratings - New Mazda Touch Up Paint 41V Soul Red Mazda 2 3 6 CX3 CX5 CX9 MX5. dealership. Using a water-based system will prevent any clouding from appearing on the edges of the part, which are characteristic with this type of colour. This is due to the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. My 2017 Soul Red Metallic 6 has lots of small chips in the hood and bumper at 50k miles. At SINNEK , we have developed a painting process that simplifies and speeds up the reproduction of complex three-coat colours such as 46V and other colours, such as Mazdas 41V.A process aimed at reducing material costs and working time used, ensuring correct colour matching to prevent repeating the repair. I suppose you could also simply take it to your dealer and have them advocate for you rather than starting with corporate. But, it's not cheap, so prepare to spend a few thousand or so for that level of protection. A top-end protective film on top of that for frontal impact sections is also recommended by most, if you do any sort of regular highway driving. Red paint chips extremely easily. On various discussion forums, owners who regret their choice are not uncommon. Mazda has taken the car for a third respray and now, in June 2020, have had my once in a This red automotive paint color is most commonly known as Soul Crystal Red. After I said OK, the car sat at the Mazda CX-30 : Touch-Up Paint Products. I have been communicating with only two people and the guy that told me that, I have talked to several times so he is well aware of my issue. paint should not fade in such a short time. Most who worry about paint chips get a paint protection film applied when the car is new. Mazdas New 2023 CX-50 Earns Industry's Highest Safety Award From IIHS, Mazdas Last-Place Score On New Ranking Reveals Brands Last Challenge, 2023 Mazda3 Gets Two Important Changes - Pricing Update Here, Kia US February Sales Are Best Ever But Hybrids Are Winning Out Over EVs, If New Model Sales Are Any Indication, It Could Be A Huge Year For Subaru, The 2024 Subaru Outback Pricing, Model Guide And Its Most Significant New Upgrade, Ford Extends Lead Over Rivian With Big USPS E-Transit Electric Van Order, European vs. Japanese Cars: Why I switched From BMW X3 to 2018 Mazda CX-5, Visit Torque News homepage for more stories, Five Features I Love About My 2018 Mazda CX-5. Instead, use the basic WS/6314 Transparent Red, a product that is specially designed to repair complex colours with reddish shades, and which, being integrated within the water-based system, will allow to simplify and speed up the working time during the repair process. They need to re-do areas of the car many times. It has to be a certain thickness to meet durability / adhesion standards. This item: Genuine Mazda Soul Red Crystal 46v Touch Up Paint 9000777W246V. dealership for 2 additional weeks to allow the paint to cure and then we paid for a clear bra The chips are enough to eventually rust the metal. Two data points does not a trend make. LED headlights with . Was: AU $24.00. The paint is fading on my 2014 madza . Salls Registered This is primarily because the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. the plastic panels were now scuffed and all panels had scratches. You can try refreshing the page, and if you're still having problems, just try again later. The paint on the CX30 is THIN! Consumer complaints have decreased significantly since 2019 as well. But bear in mind this was over 2 years ago for us, so I'm not sure how Mazda is handling this issue right now. With colors like Machine Gray and the original Soul Red, the bottom coat uses one type of aluminum flake to reflect light. Across the country, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. CX30Talk.com is not in any way affiliated with Mazda Motor Corporation, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Scratches, Perfectly - OEM Mazda Accessory # 00009246V (0000-92-46V) Sport Mazda North (321) 300-7266. jgearst@sportmazdanorth.com. I suspect that location and driving style more has to do with it than anything else. They said it was under warranty and since November I have been calling them to schedule the repaint. had me open a case with Mazda corporate, took it to their body shop and got everything Went to see one at a Mazda dealer (used cars), and the hood was all chipped on the front, and many down drivers side, some to bare metal. So I got my phone out and search for "Mazda Soul Red Crystal Metallic paint problems" and found a lot of post about that color having chip problems so I went with the Deep Crystal Blue Mica. SUN: Closed. I purchased a new MX5 in soul red in September 21. This color was a $700 dollar option and the paint . [Soul Red Crystal is] more . This is due to the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. Warranty check on Tuesday I will post the dealers response but intend to This way, you will find out the ideal number of layers to apply for a correct colour reproduction.Apply the first coat with full coverage of the paint test cards. I have a number of paint nicks JavaScript is disabled. I took it in at 200 miles to get done, and it already had 3-4 chips on it, My 2015 Soul Silver paint has not held up well lots of chips, scratches, and a few chips that have begun to rust. Of course I went to go inspect the soul red for abnormal amounts of paint chips. We encourage you to give us a call at (877)-692-7776 to set up your appointment with 3D Collision Center. Or, if youd like to call any of our locations directly, click here. This. NEW Mazda . Take a look at what Mazda production communication specialist Jacob Brown said: Theres no way to get around this[Soul Red Crystal is] more complicated than what youd find on any other car at their price points (Repairer Driven News). Im still in my warranty period and Id love to get my 18 Soul Red repainted bc my hood is awful. The CX-5 has performed flawlessly with zero issues. on the bumper and some on the door and inside the door well. All automotive paint colors require mixing 1-1 with Reducer. I wonder if the OP.s Paint problem, is more associated with the Mazda's poor paint quality, as has been alluded to, on another thread, than actual chips, you wouldn't expect to have even a few after only 4 weeks of driving, on a brand new vehicle . I purchesed a 2021 mazda CX-5 (Soul Red) on November 17th. new 2023 mazda cx-5 2.5 s for sale in las vegas, nevada. I have a 2015 CX-5 in soul red with over 300k km of mostly highway miles and while I have paint chips, they arent proportionately any higher than any other vehicle Ive owned in any colour. I asked again for a courtesy vehicle and he told me they have nothing to give me. at it. This 2023 Mazda Mazda3 Preferred is for Sale in Las Vegas, NV. I certainly will never buy a car from that dealership again See I have about 10-15 on the hood, and several on the sides. Moses W. Appeartly they are aware they have a internal memo confirmed by a dealer the paint in the 2023 on red and grey is suppose to be more durable. Unlike other processes on the market, for the correct reproduction of the Soul Red Crystal 46V colour you will not need to use dyed clear coat in the colour formulation. We purchased our CX5 two days before Christmas 2018. This is the cause of the issue, not the specific colour. To make it easier to reproduce and speed up this complex colour, follow the following steps: First, use the spectrophotometer to get an accurate colour reading.Take a measurement in the area adjacent to the damage to be repaired in order to optimise integration of the part in the bodywork. I also have a 2017 Mazda CX-5 with the Crystal Soul Red paint and I am having small chips One end is a base coat. The content of this field is kept private and will not be shown publicly. working good. The car is driven mostly for city commuting. Machen Sie das auch? This car is only about 1 year old. Hi everyone. a really bad job. The Soul Red Crystal paint chipping problem has been known for a while and the chips can appear on any panel front back side roof bonnet etc. My car has metal exposed all over the car which means it will rust. Lucky for us, we got the entire car repainted under warranty after a lot of back and forth, but although Mazda won't admit it, we're almost positive they used the 2016 version of Soul Red as the car has really lost that special "luster" of the metallic. Learn PPG's 3 stage repair process for Mazda paint code 46V Soul Red Crystal Metallic. Terms and Conditions | Privacy Policy| Disclaimer. The car sits in the driveway 99% of the time with direct sun. Mazda's exclusive 3-layer paint retains clear top and translucent middle coats. Touch Up Paint Factory - Scratch Repair Kit Compatible With MAZDA Cars With Colour Code: 46V - SOUL RED CRYSTAL METALLIC Size: Paint Pen Kit - Lite (Small) - Computer Matched 1 1995 (798.00/l) Get it Wednesday, Sep 14 - Thursday, Sep 15 FREE Delivery Only 4 left in stock. Mazda CX-5 Soul Red Crystal Metallic. I don't know which approach is most effective right now. The other is a final coat. Soul Red Crystal Metallic paint: $595. The dealer and Mazda decided to paint it but only the steel panels not the plastic (which is the front and back bumper, and hatch). My soul red car has many chips on the hood and it's only a year old. S Soul Member : UK Spec Mazda CX-5 Soul Red SportNav+ w/ Safety Pack Jul 10, 2019 #2 ralf11 said: I couldnt get it off, so i used goop off(big mistake) now it . It does not bother me. Was: AU . Most of our products are available with either our UC-410 MS 2K Polyurethane clear or our UC-210 HS Glamour Polyurethane clear. Hi everyone. Buy Mazda CX-30 Touch-Up Paint. My 71 plate (2021) Mazda 3 is being built! down to the metal. . Buy 2023 Mazda CX-30 Touch-Up Paint. The secondary issue is that to paint correct a SRC is tremendously hard to do due to the paint process. Its first maintenance was complimentary from our local Mazda dealer (Liberty Mazda Wakefield, Mass.) 2022 Mazda 2.5L CX-30 Carbon Edition (CE) Crossover 6-AT AWD - Polymetal Gray Metallic - 02-2022 to ??? In order to optimise the colour matching of the part, make colour tests on 3 different paint test cards. Price is plus tax, state fees, and dealer doc fee of $899. The main difference between the two clears is the thickness. It's costing my insurance company $4000 to repair. The car is just a year old, mileage is 140,000 Once the ink is ready one simply applies it in a very minimal way. The CX-50 with a VIN of 7MMVABCM1PN106855 is located in San Antonio, TX, has 1,954 miles, is Soul Red Crystal Metallic with a 2.5L I4 16V GDI DOHC engine and Automatic transmission. Thank you. Do not opt for this colour!! I heard back a couple days later and they started an official case file for me. week. We followed the directions carefully. They sell kits on eBay if you feel up to the task. We should note that the color is loved by all that have seen it and the owner is thrilled with the choice.