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Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Disabled person's bus pass . Collecting an application form from your local library. A letter and a renewal application form will be sent to you automatically you can also use the application form below. The passes will be sent out automatically but people should call the bus renewal hotline . Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. What do I do about my concessionary bus pass? Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. This will be. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . 3 Post office. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. Other Scottish passes arent accepted on the trams. We will post your renewed bus pass 18days before the old one expires. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. You should have received all the information you need by now. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. I currently have a disability-related bus pass with companion entitlement. If your current bus pass is due to expire within the next month, this is an indication that we . Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. By clicking Accept All, you consent to the use of ALL the cookies. Auto-renewal for an older person's bus pass. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. with no need for anyone to fill in any forms or submit any photographs. 4 Apply online. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Can I use my bus pass on Park and Ride Services and Airport Transport Services? It tells you about: Bus passes are issued for up to five years. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. You should continue to use your current pass, but then cut it up once your new pass arrives. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Your new pass will be valid for 2years. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. You can apply for your renewal bus pass online. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. Unable to drive for reasons of medical fitness. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Older Person's bus passes will be renewed soon. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). Essex County Council is not responsible for this. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Lee This can be done online or at a participating library. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. What are the 3 most important parts of a motherboard? However, GCC has not been involved in this. For Seniors, pricing is as follows: One-way fare: $1.00. Free travel before 9.30 am on infrequent services. Where you caught it and at what time, along with your destination. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. What do I do with a bus pass which is no longer needed? If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. We apologise for any inconvenience that this situation may have caused you. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. We will need to see evidence of your new address. Customers will receive their new pass to the registered address at least1 week before their current pass expires. This cookie is set by GDPR Cookie Consent plugin. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. The cookies is used to store the user consent for the cookies in the category "Necessary". Residents are. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. You can apply for your renewal bus pass online. Where can I get a bus pass for an older person? "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be What do I do about my concessionary bus pass? Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. Disabled person's bus pass There's no central provider of the disabled person's bus pass. For further information see www.gloucestershire.gov.uk/fairprocessing. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. In the unlikely event that your pass does not arrive, you should call. Applicants whose pass was issued due to a disability will continue to be automatically renewed. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. You may be eligible for financial support. If you do not receive your new pass please contact our information line on 0345 600 0659. We also use cookies set by other sites to help us deliver content from their services. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. If you move address, update the details on your bus pass at least three weeks before the renewal date. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. You need to check the expiry date and apply to the council for a new one if you're is due to expire. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. 1 week before current vouchers expire. Two weeks before your current bus pass expires you should receive a new bus pass in the post. The day and date you experienced difficulties. March 2023 renewals. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Update or cancel a card. I have moved out of Gloucestershire. You can apply for your renewal bus pass online. current pass expires so pass holders dont need to do anything, just wait for a As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. How do I renew my bus pass in Northumberland? The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . How long will it take to get a bus pass following a renewal/application? Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. How do I apply for a disabled persons bus pass? Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. Copyright Lancashire County Council 2022. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. The cookie is used to store the user consent for the cookies in the category "Performance". Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. If you pass does not register on the card reader on the bus, we won't know the pass is being used. You do not need to reapply for your bus pass. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . Click or tap the rating which best represents your experience. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. Welcome to the Highways Service Information Centre. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. Necessary cookies are absolutely essential for the website to function properly. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales.