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He knows how to do his job and seems to care about it and the customers he's helping. We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. Payactiv Visa Card users with direct deposit enjoy free real-time EWA transfers and additional exclusive discounts. It's pretty simple, actually. Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. Its even less expensive than many other cash advance apps, which sometimes require a monthly subscription fee. Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. Have a blessed day. Credit Karma is committed to ensuring digital accessibility for people with disabilities. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Learn more about Apollo.io Create a free account No credit card. PayActiv is a revolutionary fintech company providing a needed service for many workers who need just a little help getting from paycheck to paycheck. There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. Learn how we maintain accuracy on our site. Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. :). People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. We make money from the interchange rate when you use the Payactiv Visa Card* for online or in-store purchases. Talk with a financial professional if you're not sure. Today I received an unexpected call from a customer service representative updating me on my earnings and making sure everything was together with me concerning pay active I have to admit it is very rare to have great service such as thisThank you pay active for making life a little easier smiles for me to you representative Bell if I'm saying your last name correctly, Hi Latrara,Thank you for taking the time to write a review about your experience. Their support team provides on-site implementation and training where required. Thanks to both of them for getting this resolved n the excellent customer service. Please call Member Support at 833-675-0553 or email legal@creditkarma.com or mail at Credit Karma, LLC, P.O. We always try our best to do our job well, and your kind words make it all worthwhile. The app is high-rated on the App Store and Google Play store. Very helpful, understandable and fast. He was kind and patient with me and was able to fix my paycor app issue within minutes. The date CBKC receives your direct deposit and the effectivedate are controlled by the originator. Have a blessed day. Is Payactiv safe? To resolve your issue, we need your account details. We'd like to turn this around and resolve your issue ASAP. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Thank you Mr. Davis. No credit check, consistent income in the past 2 months from the same employer. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Have a blessed day. Hi Annisia,Thank you for your feedback. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! 20072023 Credit Karma, LLC. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Hi Leah,Thank you for your feedback. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. We may receive compensation from our partners for placement of their products or services. they were quick at responding and helping me find a solution! It goes against our guidelines to offer incentives for reviews. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. Otherwise, you could pay as much as $5 per month. But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. 2023 Trustpilot, Inc. All rights reserved. Get the money you worked for today, to spend on what matters to you. One of our representatives will be reaching out to you shortly to assist you. See this Kraken review to learn the pros and cons of Kraken. Student Loan Forgiveness: Will You Qualify for $0 Payments Feb. 28 marked the first day of the Supreme Court hearings on President Biden's student loan forgiveness program. Workers don't need permission to access earnings prior to payday. First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. Have a blessed day. Mr. Davis worked very hard to help me and work with his supervisor. Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. We use dedicated people and clever technology to safeguard our platform. I will never use this card again and I will tell everyone I know to never get one. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . Shes the best and everyone should be more like her. Davis M was very helpful. No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future, In 2012 we innovated the way to get paid when you work, not two weeks later. Hi Amy,We sincerely apologize for the inconvenience. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. You can make up to three cash advance transactions per pay period. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Literally the best agent ever! thank you! Be sure to include your Employer's name, Employee ID, and Mobile number. California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. We spend hundreds of hours researching the best HR and recruiting software so you dont have to. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Image: Man sitting in his living room, on the floor in front of his couch, looking at a Cleo cash advance on his mobile phone. he is a great agent and payactiv needs to give the man a raise cause he is awesome. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. Payactiv pay advance app isn't available on Finder right now. Have a blessed day. Articulate , very informative , and patient. Like other cash advance apps, Payactiv also offers financial wellness services. :). I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. Have a blessed day. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. Find her on Twitter, @DawnAllcot. However, it did earn a TrustPilot score of 3.3. 60% of employees would recommend working at payactiv to a friend and 61% have a positive outlook for the business. We always try our best to do our job well and your kind words make it all worthwhile. :). We use dedicated people and clever technology to safeguard our platform. The platform also supports 1:1 consultations with financial coaches, savings guidance, discounts, and expense tracking. We update our data regularly, but information can change between updates. Albert Wick amazing, skilled, and delightful human being thank you again. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. Beware Dont Use. I give up, too much effort for a service that is too easy to live without. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? Have a blessed day. Have a blessed day. You can withdraw funds using your Dave debit card from any of the 32,000 MoneyPass ATMs nationwide. 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. PayActiv achieves high marks in both areas. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. We always try our best to do our job well and your kind words make it all worthwhile. This may result in yourhaving access to the funds sooner. Once an employer agrees to offer Payactiv to their employees, the service can go live within 48 hours. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. Borrow up to $500 with just a few swipes but only for residents of 21 states. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. payactiv.com Review - Scam Detector. Explained my issue & he definitely assisted what agent Jane E messed up on. Compare OrbisPay vs. Payactiv using this comparison chart. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. Its an app that people can use just like a regular wallet to store their card details and information. Find out how we combat fake reviews. I'm so grateful to have had the wonderful customer service he was able to provide for me. :). If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. If youre considering using Payactiv, here are a few things to know. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Our team will be in touch ASAP. She did such a wonderful job, was patient and empathetic and had my problem fixed instantly. Credit Karma is a registered trademark of Credit Karma, LLC. I wish my employer used a more reliable system. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. This date may not reflect recent changes in individual terms. You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. Agent after agent kept telling me to wait an additional 24 hours. , Hi Allysa,Thank you for taking the time to write a review about your experience. Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. Otherwise, read on! Heres how Payactiv and payday loans compare. If you have specific questions about the accessibility of this site, or need assistance with using this site, contact us. 1 Standard rates for data and messaging may apply from your wireless provider. Verification can help ensure real people write reviews about real companies. View our transaction pricing details. Hi Contrast,Thank you for taking the time to write a review about your experience. EWA has not worked for a while. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. Anyone can write a Trustpilot review. We always try our best to do our job well and your kind words make it all worthwhile. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. If i could i would give 0 stars this app and the service they give is horrible . Some employers also may limit how much of an advance theyre willing to offer. They will transfer you 20 times and no knows where your money is. Have a blessed day. Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. Devin Myer's, can you help? If youre enrolled in Payactiv through work, you may be able to access up to half of your earnings before payday, but the exact amount will be set by your employer. 1 Standard rates for data and messaging may apply from your wireless provider. Agent assisted me and resolved my issues very quickly. Their customer support team is available via live chat and call 24/7.. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. :). App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future